Welcome to Kolstad Media. This Privacy Policy explains how CALEBKOLSTAD MEDIA, DBA Kolstad Media (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website (kolstadmedia.com) and use our services. Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data You Provide: Name, email address, phone number, organization name, and other contact information you voluntarily submit through our contact forms, booking forms, newsletter signup, SMS opt-in, or when engaging us for services.
- Form Submissions: When you fill out a form on our website (such as booking a discovery call, subscribing to The Mission Minute newsletter, or opting in to text updates), we collect the information you provide in that form. These forms are powered by HubSpot, our customer relationship management platform.
- Usage Data: Information about how you use our website, such as your IP address, browser type, device type, operating system, access times, pages viewed, and referring URLs. This data is collected through Google Analytics (GA4).
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage. Google Analytics sets cookies to help us understand how visitors interact with our site.
2. How We Use Your Information
Kolstad Media uses your information to:
- Provide, operate, and maintain our website and services
- Respond to your inquiries and schedule consultations
- Send you project-related communications, updates, and scheduling confirmations
- Send you our newsletter (The Mission Minute) if you have opted in
- Improve, personalize, and expand our website and services
- Analyze usage and trends to improve our offerings
- Comply with legal obligations
3. SMS/Text Message Communications
When you opt in to receive text messages from Kolstad Media, the following applies:
- What we collect: Your phone number and consent to receive SMS/MMS messages. This information is collected through our opt-in form at kolstadmedia.com/text-updates or through other points of contact where you provide your phone number and consent.
- How we use it: Your phone number is used solely to send you text messages related to project updates, scheduling confirmations, appointment reminders, and responses to your inquiries.
- Opt-in data and consent: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages.
- Message frequency: Message frequency varies. You may receive up to 15 messages per month depending on your engagement and active projects.
- Opting out: You may opt out of text messages at any time by replying STOP to any message. You will receive one final confirmation and no further messages will be sent unless you re-subscribe.
- Help: For assistance with text messaging, reply HELP to any message or contact us at support@kolstadmedia.com or (503) 487-5890.
- Costs: Message and data rates may apply. Your wireless carrier's standard messaging rates apply to all messages sent and received.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our website and providing our services, including HubSpot (CRM, forms, scheduling, and email/SMS delivery), Google Analytics (website analytics), and Vercel (website hosting)
- Legal authorities if required by law or to protect our rights
- Other parties with your explicit consent
5. Third-Party Services and Embeds
Our website uses third-party services that may collect information about you:
- Google Analytics (GA4): We use Google Analytics to understand how visitors use our website. Google may collect and process data about your visit according to their own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- HubSpot: Our forms, booking calendar, and newsletter signup are powered by HubSpot. Information you submit through these tools is stored in our HubSpot account.
- Vimeo: We embed videos from Vimeo on our portfolio pages. Vimeo may set cookies and collect data when you interact with embedded videos.
- Google Fonts: Our website uses fonts served by Google, which may result in your browser connecting to Google servers.
6. Data Security
We implement reasonable security measures to protect your information, including encryption in transit (HTTPS) and secure storage through our service providers. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Contact and form data: Retained for the duration of our business relationship and for a reasonable period afterward to allow for follow-up communications
- Newsletter subscribers: Retained until you unsubscribe
- SMS opt-in data: Retained until you opt out by replying STOP
- Website analytics data: Retained according to Google Analytics default retention settings
You may request deletion of your personal data at any time by contacting us.
8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Accessing, correcting, or deleting your data
- Opting out of marketing communications or newsletters
- Opting out of SMS messages by replying STOP
- Opting out of Google Analytics tracking
- Withdrawing consent where applicable
To exercise your rights, please contact us at privacy@kolstadmedia.com.
9. Children's Privacy
Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. Our SMS services require users to be at least 18 years of age. If you believe we have collected information from a child under 13, please contact us so we can remove it.
10. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and client websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
CALEBKOLSTAD MEDIA, DBA Kolstad Media
7126 SW 178th Pl, Beaverton, OR 97007
Email: privacy@kolstadmedia.com
Phone: (503) 487-5890
Kolstad Media is committed to transparency, respect for your privacy, and providing a safe online experience. Thank you for trusting us with your information.
